Refund & Return Policy
At Kanvamedu, we are committed to delivering high-quality online learning experiences. This Refund & Return Policy outlines the conditions under which refunds may be provided for our programs and services. By enrolling in our courses, you agree to the terms below.
1. Digital Nature of Courses
All our courses, learning materials, and services are delivered digitally. Since there are no physical products, “returns” do not apply. However, refunds may be considered under specific conditions.
2. Eligibility for Refunds
Refund requests will be considered if:
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You face a technical issue (e.g., payment deducted but course not accessible) and the issue cannot be resolved within 7 working days.
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You are mistakenly charged more than once for the same course.
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You request cancellation within 7 days of purchase, provided you have not completed more than 10% of the course content.
3. Non-Refundable Cases
Refunds will not be provided if:
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You have already accessed or completed a significant portion of the course.
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You change your mind after purchase.
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Discounts, promotional offers, or bundled packages were applied.
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The request is made beyond the eligible refund period.
4. Process for Requesting Refunds
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To request a refund, contact us at kanvamcapital@gmail.com with your order ID, course name, and reason for the request.
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Our support team will review your request and respond within 5–7 business days.
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Approved refunds will be processed to your original payment method within 7–10 business days.
5. Course Cancellations by Kanvamedu
In rare cases, if Kanvamedu cancels a course or program, learners will receive a full refund or the option to transfer enrollment to another course of equal value.
6. Changes to This Policy
Kanvamedu reserves the right to update this Refund & Return Policy at any time. Changes will be posted on this page with an updated “Effective Date.”